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Best for: Overall best crypto exchange; beginner crypto trading; hassle-free and secure crypto storage.
Why we picked it: Coinbase has been at the forefront of cryptocurrency trading since it was founded in 2012, paving the way for beginners who had previously been skeptical of decentralized wallets and how to use them. And that ethos continues to this day — Coinbase is consistently one of the most user-friendly crypto apps we review, even when using its more advanced trading features. This makes it a strong choice for beginners looking for an onramp into the world of crypto.
Good to know: Coinbase's fee structure can sometimes be quite confusing, though you'll see all fees displayed clearly before placing any order. And though Coinbase says it provides 24-hour customer service by phone, chat and email, in our testing it was very difficult to contact a human.
Coinbase's app reviews: Two of the most prominent themes among positive reviews of Coinbase are the app's ease of use and its learning rewards program. The learn-to-earn program lets users earn cryptocurrency by watching videos and completing quizzes about them, and receives very high marks. In fact, over half the reviews mention this feature as a plus. However, users also pointed out Coinbase's relatively high fees, and many expressed issues with customer service and noted it was very difficult to resolve issues and contact the company.
This is in line with PawProfitForum's testing; we had a very hard time reaching the company and found the process confusing.