- PPF Points
- 2,100
Outsourcing honestly feels like trying to keep your balance on a high wire—so much can go sideways, and a ton of it isn’t even in your control. From what I’ve seen, the only way to keep quality from slipping through the cracks is to be painfully clear, right from the start. Vague instructions? That’s basically asking for trouble.
You really have to get into the weeds on scope, deliverables, deadlines, and what “quality” actually means for you. Otherwise, you’re setting yourself up for endless rounds of “that’s not what I meant.” But here’s something people always gloss over: the relationship side. If you treat your outsourcing partners like order-takers instead of part of the team, don’t be surprised when they act like it. Regular check-ins and straightforward feedback—plus, yeah, even hopping on the occasional video call—make a world of difference.
I’m also a big believer in starting small. Run a pilot, see what happens, then scale if it clicks. It’s just smart. Still, no matter how much you prep, you’re never eliminating risk completely. Staying involved and easy to reach? That’s how you keep surprises to a minimum.
And here’s the real challenge: giving your outsourced team the space to do their thing, but not so much that your brand standards get lost. It’s a tricky balance, and honestly, it keeps me on my toes every single time.
You really have to get into the weeds on scope, deliverables, deadlines, and what “quality” actually means for you. Otherwise, you’re setting yourself up for endless rounds of “that’s not what I meant.” But here’s something people always gloss over: the relationship side. If you treat your outsourcing partners like order-takers instead of part of the team, don’t be surprised when they act like it. Regular check-ins and straightforward feedback—plus, yeah, even hopping on the occasional video call—make a world of difference.
I’m also a big believer in starting small. Run a pilot, see what happens, then scale if it clicks. It’s just smart. Still, no matter how much you prep, you’re never eliminating risk completely. Staying involved and easy to reach? That’s how you keep surprises to a minimum.
And here’s the real challenge: giving your outsourced team the space to do their thing, but not so much that your brand standards get lost. It’s a tricky balance, and honestly, it keeps me on my toes every single time.

