cryptohunter
Active member
- PPF Points
- 410
You must be registered for see images
Did you ever wonder this question: What can I do if casinos took my money? Sometimes a casino can refuse to pay you your winnings for several reasons. And trust me, players are not always the victims. I used to have this idea that when a casino refused to pay back money, it was 100% because it was a scam. The reality is, sometimes we just ignore the casino's policies where we play.
So what steps can I take if I feel casinos took my money and didn't return it after a withdrawal request?
Contact the Casino directly: You should get in touch with the casino right away and explain what happened. You can ask why your payment is delayed or blocked. In 99% of cases, you will get an answer explaining the reason (note that you can also contact the casino through its different social media platforms).
Submit Identification Documents: You need to make sure you’ve provided all the necessary documents to verify your account. Many casinos won’t release your winnings until this is done (and I believe this is the only way they can confirm the player's age).
Check Bonus Conditions: If you used a bonus like a registration code or free spins, you should review the terms to see if you’ve met the required wagering conditions. If you haven’t, your withdrawal might be blocked, and this happened to me in the past. Actually, no online casino can validate your transaction without respecting a certain number of bets.
Wait for Processing Time: Some casinos need extra time to process withdrawal requests. You should be patient because it’s normal for your money to be on hold for a while depending on your payment method. This is why I always go for crypto transactions because they are faster and easier.
Avoid Multiple Accounts, fraud, cheating, or suspicious activities: You should make sure you only have one account with the casino. Having more than one can create issues. And remember, using someone else’s card can lead to your withdrawal being canceled.
Usually, casinos will respond quickly and explain any delays. If the problem continues, you can report it to your bank because sometimes the delay can be from your credit card provider.
Have you ever faced a situation where a casino didn’t return your money? How did you handle it? Or, feel free to share with us any other steps (other than the ones above) we can follow in such situations!
PS: No need to name the casino
