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[Oluti]

Hello everyone! I wanted to transfer ZEC from Ledger, and a problem popped up. When confirming the transaction, a message getspvarint called with unexpected parameters pops up. I tried to repeat it a few days later, the same thing. Neither the mobile version nor the computer version leave, the same error pops up. I used it before, there were no problems.
I wrote to support, they are stupid - sometimes we know about the problem, sometimes we don’t know about the problem. I sent them the logs, the support wrote that they received everything, they will figure it out. Then they write that they didn’t receive anything, if there are no problems, they will close the ticket ;-) The firmware is up to date, the cache was cleared, the application on the smartphone is also updated to the latest. On the computer, both on the old version and on the updated one, the same problem remains.
What I mean is - does anyone have the same problem or am I lucky?

 

[mayahn]

Yep, that sounds super annoying. Haven’t seen that exact error, but you’re definitely not the only one getting the runaround from support. Hope they fix it soon

 

[Oluti]

Yep, that sounds super annoying. Haven’t seen that exact error, but you’re definitely not the only one getting the runaround from support. Hope they fix it soon

Thank you admin u are the best admin

 

[shababy573]

Hello everyone! I wanted to transfer ZEC from Ledger, and a problem popped up. When confirming the transaction, a message getspvarint called with unexpected parameters pops up. I tried to repeat it a few days later, the same thing. Neither the mobile version nor the computer version leave, the same error pops up. I used it before, there were no problems.
I wrote to support, they are stupid - sometimes we know about the problem, sometimes we don’t know about the problem. I sent them the logs, the support wrote that they received everything, they will figure it out. Then they write that they didn’t receive anything, if there are no problems, they will close the ticket ;-) The firmware is up to date, the cache was cleared, the application on the smartphone is also updated to the latest. On the computer, both on the old version and on the updated one, the same problem remains.
What I mean is - does anyone have the same problem or

Potential Steps to Resolve the Issue
1. Double-check Ledger firmware and app versions: Ensure that both are updated to the latest versions.
2. Reset Ledger device: Try resetting your Ledger device to its factory settings.
3. Reinstall Ledger app: Uninstall and reinstall the Ledger app on your computer and smartphone.
4. Clear browser cache: If using the Ledger Live platform, try clearing your browser cache.
5. Contact Ledger support again: Reach out to Ledger support and provide detailed logs and error messages.
6. Consider seeking community help: Visit online forums, such as Reddit's r/ledgerwallet, to see if other users have experienced similar issues.

Remember to stay calm and patient when troubleshooting. Hopefully, one of these steps will help resolve the issue.

 

[Pato boy]

Potential Steps to Resolve the Issue
1. Double-check Ledger firmware and app versions: Ensure that both are updated to the latest versions.
2. Reset Ledger device: Try resetting your Ledger device to its factory settings.
3. Reinstall Ledger app: Uninstall and reinstall the Ledger app on your computer and smartphone.
4. Clear browser cache: If using the Ledger Live platform, try clearing your browser cache.
5. Contact Ledger support again: Reach out to Ledger support and provide detailed logs and error messages.
6. Consider seeking community help: Visit online forums, such as Reddit's r/ledgerwallet, to see if other users have experienced similar issues.

Remember to stay calm and patient when troubleshooting. Hopefully, one of these steps will help resolve the issue.

Hello everyone! I wanted to transfer ZEC from Ledger, and a problem popped up. When confirming the transaction, a message getspvarint called with unexpected parameters pops up. I tried to repeat it a few days later, the same thing. Neither the mobile version nor the computer version leave, the same error pops up. I used it before, there were no problems.
I wrote to support, they are stupid - sometimes we know about the problem, sometimes we don’t know about the problem. I sent them the logs, the support wrote that they received everything, they will figure it out. Then they write that they didn’t receive anything, if there are no problems, they will close the ticket ;-) The firmware is up to date, the cache was cleared, the application on the smartphone is also updated to the latest. On the computer, both on the old version and on the updated one, the same problem remains.
What I mean is - does anyone have the same problem or am I lucky?

People also ask
Why is the Ledger not working?
This can occur occasionally, especially if the Ledger Live app hasn't been updated in a while. The issue is usually resolved by reinstalling Ledger Live.
If your Ledger Nano is not listed, it may be a cable, adapter, or USB port problem. If it's listed but can't connect to Ledger Live, there might be interference—try disabling VPN, firewall, proxy, anti-virus software, or switch to another USB port.

 

[Rich Est]

Hello everyone! I wanted to transfer ZEC from Ledger, and a problem popped up. When confirming the transaction, a message getspvarint called with unexpected parameters pops up. I tried to repeat it a few days later, the same thing. Neither the mobile version nor the computer version leave, the same error pops up. I used it before, there were no problems.
I wrote to support, they are stupid - sometimes we know about the problem, sometimes we don’t know about the problem. I sent them the logs, the support wrote that they received everything, they will figure it out. Then they write that they didn’t receive anything, if there are no problems, they will close the ticket ;-) The firmware is up to date, the cache was cleared, the application on the smartphone is also updated to the latest. On the computer, both on the old version and on the updated one, the same problem remains.
What I mean is - does anyone have the same problem or am I lucky?

Ledger Nano is a popular hardware wallet for storing cryptocurrencies, but like any other device, it's not immune to issues. Here are some common problems that users have reported:

# Security Concerns
1. Seed phrase exposure: If the seed phrase is not generated or stored securely, it can be compromised, giving access to the funds.
2. Physical security: The device can be lost, stolen, or damaged, which may result in loss of access to funds.

# Technical Issues
1. Connection problems: Users may experience issues connecting the Ledger Nano to their computer or mobile device.
2. Firmware updates: Updating the firmware can sometimes cause issues, such as bricking the device.
3. Compatibility issues: The Ledger Nano may not be compatible with certain cryptocurrencies or wallets.

# User Experience
1. Steep learning curve: The Ledger Nano can be complex to use, especially for beginners.
2. Small screen: The device's screen is small, making it difficult to navigate and read information.
3. Limited storage: The Ledger Nano has limited storage capacity, which means users can only store a certain number of cryptocurrencies.

# Customer Support
1. Slow response times: Some users have reported slow response times from Ledger's customer support team.
2. Limited support options: Ledger's support options are limited to email and online resources, which may not be sufficient for all users.

# Other Issues
1. Counterfeit devices: There have been reports of counterfeit Ledger Nano devices being sold online.
2. Supply chain attacks: Ledger has warned users about potential supply chain attacks, where devices are tampered with during shipping.

It's essential to note that many of these issues can be mitigated by following best practices, such as using a secure seed phrase, keeping the device and its recovery phrase safe, and regularly updating the firmware.