- PPF Points
- 2,039
There are times when refraining from selling your products at an online marketplace and opting to sell them elsewhere is the best way to go, especially if you want to create a brand with strong lasting value. Marketplaces are noisy, they are full of your competitors, and also they often make you rely on their rules, algorithms, and fees. You cannot control the platform; thus, any change—e.g. in the visibility, pricing structure, or seller policies—could directly affect your business, and in the extreme case, the business might die over a short period of time. Furthermore, usually, the customer will mostly recall the marketplace they shopped at and not the brand, so it's very hard to win their loyalty or get noticed unless you're paying to play all the time. If you sell on your own website or through a specialized community, you have the whole game under your control - the freedom to adjust the message, the pricing, the customer data, and the experience. It's also the place where you can create an email list, make a more personal connection, and, more importantly, hold the relationship with your buyers. Besides, if consumers get the product directly from your site, they will not only know you, but also they will not consider you just one of the similar items in the list definitely. At first, it may be a bit slower but eventually, it not only paves the way for more flexibility and thicker margins, but also gives you a real sense of proprietorship. You are not leasing the space but constructing something that completely belongs to you. If you cherish the brand's personality, having creative control, and thinking about long-term development, then, the marketplace model might be a brave but sensible act to omit for your success.