- PPF Points
- 2,039
One grave mistake a lot of customers are making while purchasing products from the online markets is that they are taking everything listed as good for the fact that it looks professional. A crystal clear photo and a perfectly designed title can trick the consumer of the product, but the problem is that many can be very busy and don’t have time to research the product before buying it. This would certainly occur in cases when people ignore the comments or didn’t have time to read the fine print or even laziness of checking the seller's ratings, all of which do not take much time. The second common mistake that online buyers make is buying based only on price. The lowest quality product tends to be the most affordable one but without the visual aspect which could be an advantage, it turns out that it is not just the reason that it is the best value of money and moreover, the customer is unexcited or worse already angry. It’s a common scenario where people feel blinded by the excitement of online shopping and their head producing the needed information to process the purchase. It’s horrible that in some cases the consumer has already checked the item’s availability for a refund, but after making the purchase, they find the product damaged or different from what was in the description, and so they find out that they cannot return it. Another common problem is the impulse purchase that the consumer is led into by the too-hot-to-miss flash deals and limited-time offers. So what if the shopper merely doesn’t have the idea of getting in touch with the seller to make any inquiries? It’s true that the buyer gets to do everything themselves.